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Post-Call Analysis

Overview

Everything that happens after the call

Vogent provides a suite of features to help you track information from dials and improve performance systematically.

Extractors

Extract data after each call in a structured format

Dial History

Recordings, transcripts, and additional information from every call

Versioning

Iterate on your agent’s models and extractors safely

Counterfactuals

Test changes to your agent on past calls

Fine TuningExtractors
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