You can configure API access, webhook endpoints, and concurrent phone call limits by visiting the API tab in the left sidebar.

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API Keys

Navigate to the Keys tab and click New Key to create a new API key.
If you remove a user from your workspace, their API keys will be deactivated as well.

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Webhooks

Configure webhook settings to receive real-time updates about your voice agents’ activities. Webhooks allow your application to receive automatic notifications about events like call status changes, transcripts, and recordings.

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Webhook Configuration

  1. Webhook Signing Secret: A secure key used to verify that incoming webhooks are genuinely from Vogent. Keep this secret secure and use it to validate webhook signatures.
  2. Webhook URL: The endpoint where Vogent will send webhook events. This should be a publicly accessible HTTPS URL that can receive POST requests.
For detailed information about webhook payloads and event types, visit our Webhooks documentation.

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Verifying the Webhook Signature

To verify the webhook signature, you need to use the webhook signing secret. The signature is included in the X-Elto-Signature header of the webhook request. Here’s an example of how to verify the signature in JavaScript:
Webhook Signature Verification
function verifyWebhook(
  payload,
  signature,
  signingSecret,
  algorithm = 'sha256'
) {
  // Convert payload to buffer if not already
  const buf = Buffer.isBuffer(payload) ? payload : Buffer.from(payload, 'utf8');
  
  // Convert signature from hex string to buffer
  const sig = Buffer.from(signature, 'hex');

  // Create HMAC with secret
  const hmac = crypto.createHmac(algorithm, signingSecret);
  
  // Calculate digest of payload
  const digest = Buffer.from(hmac.update(buf).digest('hex'), 'hex');

  // Compare calculated digest with provided signature
  if (sig.length !== digest.length || !crypto.timingSafeEqual(digest, sig)) {
    throw new Error('Invalid webhook signature');
  }

  return true;
}

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Concurrent Dial Limits

Control how many simultaneous phone calls your agents can handle.
  • View your current concurrent dial limit
  • Monitor current usage (“Currently using X”)
  • Request an increase if you need to handle more concurrent calls
Reaching your concurrent dial limit will prevent new calls from being initiated until active calls are completed.

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Requesting a Limit Increase

Click the Request Increase button to submit a request for a higher concurrent dial limit. Our team will review your request and respond ASAP.