Designing Agents using Vogent
Agents are the core building blocks of the Vogent platform. Each agent is a sophisticated AI entity capable of engaging in natural voice conversations. Here’s a guide to all the components and features available for creating and customizing your agents.
Set up your agent’s voice, phone numbers, and IVR settings
Design your agent’s conversation logic and language understanding
Add custom functionality and external integrations to your agents
Configure data extraction from conversations for analytics
Test and validate your agent’s responses in different scenarios