> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vogent.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Overview

> Overview of the Telephony features in Vogent

To manage phone numbers and telephony settings, visit the **Call Settings** tab in the left sidebar.

## Creating and Managing Phone Numbers

### Creating a Vogent-Managed Phone Number

To create a phone number, go to the **Numbers** tab and click **Add Phone Number**.
Select a country code from the dropdown, enter an area code, and click the magnifying glass button.
If we have numbers available for the area code you selected, you'll see a list of available numbers.
Click **Add** to add the number to your workspace.

<Note>
  Based on demand, we may not have numbers available for every area code. If you can't find a number in the area code you want, try adjacent area codes; usually at least one area code in a region will be available.
</Note>

<Note>
  Vogent supports US, Canadian (also under the US country code), and UK numbers in the self-serve product. If you need a different country, <a href="mailto:j@vogent.ai?subject=Country%20Code%20Request">contact us</a> or reach out on the Discord.
</Note>

### Managing Phone Numbers

Vogent allows you to **Spam Check** and **Remove** phone numbers by clicking the appropriate buttons next to the numbers.
Spam checking a number will determine if any carrier/manufacturer has flagged the number as spam by dialing through a grid of cell phones across carriers and manufacturers.
This process can take up to 6 hours; if your number is flagged as spam, an alert icon will appear next to the number.

<Note>
  You may perform up to 20 spam checks per month.
</Note>

## Recordings

If you are not notifying counterparties that you are recording calls, we advise filling out the *Banned Area Codes* field under the **Recordings** tab with the following area codes to comply with two-party consent laws:

```txt Two-Party Consent Area Codes theme={null}
209, 213, 310, 323, 408, 415, 424, 442, 510, 530, 559, 562, 619, 626, 650, 657, 661, 669, 707, 714, 747, 760, 805, 818, 831, 858, 909, 916, 925, 949, 951, 203, 475, 860, 959, 239, 305, 321, 324, 352, 386, 407, 448, 561, 645, 656, 689, 727, 728, 754, 772, 786, 813, 850, 863, 904, 941, 954, 808, 217, 224, 309, 312, 331, 447, 464, 618, 630, 708, 773, 779, 815, 847, 861, 872, 240, 301, 410, 443, 667, 339, 351, 413, 508, 617, 774, 781, 857, 978, 231, 248, 269, 313, 517, 586, 616, 679, 734, 810, 906, 947, 989, 406, 702, 725, 775, 603, 215, 223, 267, 272, 412, 445, 484, 570, 582, 610, 717, 724, 814, 878, 206, 253, 360, 425, 509, 564
```

Don't forget to click **Save** to save your changes.

## Use your own carrier/numbers

Vogent supports using SIP trunking to connect your own carrier/numbers to Vogent.

<CardGroup cols={1}>
  <Card title="SIP Trunking Overview" icon="phone" href="/telephony/sip-trunking">
    Overview of SIP trunking in Vogent.
  </Card>
</CardGroup>