> ## Documentation Index
> Fetch the complete documentation index at: https://docs.vogent.ai/llms.txt
> Use this file to discover all available pages before exploring further.

# Dials Statuses

> Lifecycle of a dial.

A dial in elto goes through a number of statuses, both for browser and web calls.
The `dial.updated` webhook will be called whenever the status changes, so you can
keep track of the changes on your server.

* `queued`
  All dials start off in `queued` status. This means that the dial is created, and
  either the model is warming up, the call is queued by the telephony provider,
  or in the case of browser calls, is waiting on the user to connect to the
  data.

* `ringing`
  This means that the call is being made, in the case of a telephone call, this
  means the call is ringing, in the case of a browser call, it just means that the
  web call is being connected.

* `in-progress`
  The call has been connected and the agent is hooked into the call.

* `completed`, `failed`, `canceled`, `busy`, `no-answer`
  These are call completed statuses. The `completed` status indicates that the call
  completed successfully, the other completed statuses are only used for phone calls
  and indicate errors that caused the call not to be picked up.